Player Protection

Responsible Gaming
at 92pkt

At 92pkt, gambling is entertainment — full stop. We have built a comprehensive responsible gaming framework to ensure that every player in Pakistan and beyond can enjoy the platform safely, within their means, and without it ever becoming a problem.

21+ Only
Strict age verification enforced
5 Player Tools
Limits, breaks & self-exclusion
24/7 Support
Average response under 2 minutes
21+

Minimum Age Requirement

92pkt strictly enforces a minimum age of 21 years for all players. Age and identity verification is carried out at registration and at the point of withdrawal. Any account found to belong to a person under 21 will be closed immediately, with the balance returned to the depositing payment method. If you suspect a minor has accessed the platform, contact our support team immediately.

Your Responsible Gaming Toolkit

Six practical tools built directly into your 92pkt account — no forms to fill, no waiting

Deposit Limits

Set a daily, weekly, or monthly cap on the total amount you can deposit into your 92pkt account. Once the limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling-off period to prevent impulsive decisions.

Loss Limits

Define the maximum amount you are comfortable losing over a set time period. 92pkt will automatically prevent further wagering once your loss limit is reached. This tool is especially useful for players who want to stay within a fixed entertainment budget, whether that is Rs 500 or Rs 5,000 per week.

Session Time Limits

Lose track of time at the tables? Set a maximum session duration and 92pkt will display a reminder when your chosen time is up, and optionally log you out automatically. Staying aware of how long you have been playing is one of the simplest and most effective responsible gaming habits.

Reality Check Reminders

Receive on-screen pop-up notifications at intervals you choose — every 30 minutes, 1 hour, or 2 hours — showing how long you have been playing and your net win/loss for the session. A quick reality check helps you make informed decisions about whether to continue or take a break.

Cooling-Off Period

Need a short break? A cooling-off period lets you pause your 92pkt account for a defined time — from 24 hours up to 6 weeks. During this period your account is inaccessible for gameplay and deposits, giving you space to step back without permanently closing your account.

Self-Exclusion

If you feel that gambling has become a problem, self-exclusion allows you to close your 92pkt account for a minimum of 6 months, up to a permanent closure. During self-exclusion you will not receive any marketing communications from 92pkt, and our system will actively block any attempt to re-register.

How to Self-Exclude on 92pkt

The process takes less than two minutes and goes into effect immediately

01
Log In to Your Account

Visit 92pkt Login and sign in using your registered credentials. You must be logged in to access the responsible gaming settings in your account dashboard.

02
Go to Responsible Gaming Settings

Navigate to your account profile and select the "Responsible Gaming" tab. This section houses all player protection tools, including limits, cooling-off periods, and self-exclusion options.

03
Select Self-Exclusion Duration

Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. We recommend being honest with yourself — if you are in doubt, choose the longer option. Permanent exclusion cannot be reversed.

04
Confirm Your Decision

You will be asked to confirm the exclusion. Once confirmed, your account is locked immediately. Any pending withdrawals will be processed to your registered payment method — JazzCash, EasyPaisa, or your crypto wallet.

05
Contact Support if You Need Help

If you are struggling to complete the process, or if you want to discuss your situation with someone first, our 24/7 support team is available via live chat. They are trained to assist with sensitive responsible gaming requests in a non-judgmental way.

Could Gambling Be Becoming a Problem?

Ask yourself honestly — if you answer "yes" to three or more of the following questions, it may be time to use one of 92pkt's responsible gaming tools or seek external support.

Do you spend more time or money gambling than you originally planned?
Have you tried to cut back on gambling but found it difficult?
Do you gamble to escape stress, anxiety, or problems at home or work?
Have you borrowed money or sold possessions to fund gambling?
Have family members or friends expressed concern about your gambling habits?
Do you feel restless, irritable, or anxious when you are not gambling?
Do you chase losses — gambling more to try to win back money you have lost?
Remember: Recognising a potential problem is a sign of strength, not weakness. 92pkt's responsible gaming tools are always available in your account settings, and our support team is here to help — no questions asked, no judgment.

Our Commitment Under Our Gaming Licence

92pkt operates under an international gaming licence whose conditions mandate that we maintain a robust responsible gaming programme. This includes staff training, player monitoring for problem gambling indicators, mandatory age verification, and participation in cross-operator self-exclusion registries where applicable. Our responsible gaming practices are independently reviewed as part of our ongoing licence compliance obligations.

How We Monitor for Problem Gambling

Our platform uses behavioural analytics to identify patterns that may indicate problem gambling — such as rapidly increasing bet sizes, long uninterrupted sessions, frequent deposits following losses, or a sharp change in the types of games played. When these patterns are detected, our responsible gaming team may reach out proactively to check in, offer tool suggestions, or in serious cases, temporarily restrict the account pending a welfare review.

Keeping Gambling Fun — A Guide for Pakistani Players

Healthy habits that separate recreational play from problematic gambling

Set a budget before you play. Decide how much you are comfortable spending — treating it like the cost of an evening out in Karachi or Lahore — and stick to it regardless of outcomes.

Never chase losses. If you have hit your limit for the session, log out. The games will still be there tomorrow, and chasing losses is the fastest path from recreational play to problem gambling.

Gambling is not a source of income. Approach 92pkt as entertainment, not as a way to make money or solve financial problems. The house always has an edge by design — enjoy the thrill, but do not rely on winnings.

Balance gaming with other activities. Whether it is watching PSL with the family, going for a walk in Islamabad, or spending time with friends — make sure gambling is just one of many leisure activities in your life.

Do not gamble under the influence. Alcohol or other substances significantly impair judgement and can lead to bets you would not otherwise place. 92pkt recommends only playing with a clear head.

Keep family and close ones in the loop. Problem gambling thrives in secrecy. Sharing your gaming habits openly with someone you trust is one of the most effective ways to keep things healthy and under control.

Protecting Young People — Parental Controls

If you share a device with anyone under 21 in your household, we strongly recommend enabling parental control software to prevent accidental or intentional access to the 92pkt platform. Never share your 92pkt login credentials with anyone, and always log out fully when you are done playing — especially on shared devices or mobile phones in Faisalabad, Multan, Rawalpindi, or wherever you are based. If a minor has accessed your account, contact our support team immediately so we can investigate and take appropriate action.

Play Smart. Play Safe. Play at 92pkt.

92pkt is Pakistan's trusted crypto casino and sports betting platform — built with player safety at its core. Explore our games, set your limits, and enjoy the experience responsibly. Must be 21 or older to participate.